Ternframe / Support
Let’s work
through it.
Setup questions, theme behavior, and the details that need a closer look.
First, check the Bayform setup guide and common questions. If you still need help, email:
This opens your email app. You can also copy the address into your preferred email service. There is no form submission or automated ticket confirmation on this page.
Include these details
- Your theme name and version, plus the store’s public URL.
- The page or section affected and the exact steps to reproduce the issue.
- What you expected and what actually happened.
- Your browser and device, relevant app names, and a screenshot with private information removed.
For an unpublished theme, include a preview link if appropriate. Do not email passwords, collaborator request codes, payment information, access tokens, or customer records.
What we can help with
Theme setup guidance and reproducible defects in the supplied theme. Custom design work, third-party app defects, marketing, and store administration are outside standard theme support.
Bayform is currently in development. This address accepts development and pre-release enquiries; theme purchases are not yet available.